Traditional graphing tools can help you plan for growth or even narrow down root causes after a failure. But they’ have a reputation for being difficult to setup, navigate or customize. It’s nice to be able to just point Cacti at some switches or routers and have it gracefully poll each device for SNMP data. Yet when you need a custom perspective of the data (or collections of data), it can be an arduous experience setting up templates and graphs.
When we started to engineer Reconnoiter into a SaaS offering, one of the major driving forces was a desire to not suck like the others. Like you, we don’t understand why it has to be so damn hard (or require a dedicated IT staff) to take a handful of data points and correlate them into graphs that make sense of the noise. I like to think we’ve been successful. Customers have been overwhelmingly positive about our efforts, calling it “a graph nerd’s paradise”. Even still, we eat our own dog food and are constantly revisiting the service to look for better ways to get our work done. This is why we’re working hard on upcoming features like Graph Overlays and Timeline Annotations. And it’s also why we made recent changes to the workflow for graphs and worksheets.
If you’re a Circonus user, you already know how easy it is to create and view graphs. Adding them to worksheets gives you a page full of data to compare and relate. Choose a zoom preset (2 days, 2 weeks, etc) or select a date range, and all of the thumbnails are instantly redrawn in unison. It might sound basic, but it can be very useful if you’re not sure what you’re looking for. Unexpected patterns jump out at you pretty quickly.
However, most of the time you want to work with a single graph. Clicking on a thumbnail previously loaded a graph in “lightbox” view, hiding all other graphs from sight and letting you focus on the work at hand. This worked well most of the time, but had one big drawback… you couldn’t (easily) bookmark it. So we’ve moved the default view into its own page, sans lightbox, that can be bookmarked and shared with others. Miss the lightbox view? No worries, we’ve kept that as the new preview mode. Try it out in a worksheet for “flickr-style” navigation.
Here’s a short video I threw together to demonstrate some of these changes. There was some audio lag introduced by the YouTube processing, but it should be easy enough to follow along. If you’d like to see more examples like this one, shoot us an email and we’ll try to keep them coming.